(This column originally appeared in Forbes) One of my favorite AI stories this year is the reckoning of Swedish Buy-Now-Pay-Later platform Klarna. “Klarna’s AI assistant handles…

Gene MarksMay 30, 2025
B est-selling author, Forbes technology columnist and keynote speaker at over 70 in person events per year — from Fortune 500 companies, to large trade associations— Gene’s presentations are funny, energetic, and packed with valuable content.