business technology Archives - GeneMarksTech.com

Philadelphia Inquirer

Six ways small businesses are using AI in Philly and beyond

(This column originally appeared in the Inquirer) A recent survey from Goldman Sachs found that about 68% of small-business owners are using AI — specifically generative AI “assistants”…

Gene MarksOctober 8, 2025

Forbes

Klarna’s New AI Tool Does The Work Of 700 Customer Service Reps

(This column originally appeared in Forbes) If you’re not familiar with Klarna then you should be. The Swedish-based company offers a popular financing option called “buy…

Gene MarksMarch 13, 2024

Accounting Today

Pricing your CoPilot, and other tech stories you may have missed

(This column originally appeared in Accounting Today) Microsoft makes two moves in AI — which isn’t likely to replace financial advisors, we’re told — and…

Gene MarksAugust 17, 2023

Entrepreneur

10 AI Tools That You Should Be Using In Your Business This Year

(This column originally appeared in Entrepreneur) Opinions expressed by Entrepreneur contributors are their own. We hear a lot about AI, and there’s no question that…

Gene MarksAugust 11, 2023

Forbes

Small Business Tech Roundup: An App Store For ChatGPT

(This column originally appeared in Forbes) Here are five things in tech that happened this week and how they affect your business. Did you miss them?…

Gene MarksJune 25, 2023

Forbes

On Technology: Expensify Forces Passwordless On Its Users And Good For Them

(This column originally appeared in Forbes) For the past ten years my company has been using three very popular customer relationship management, accounting and office collaboration…

Gene MarksMay 29, 2023

Forbes

On CRM: 9 CRM Applications That Are Already Using ChatGPT

(This column originally appeared in Forbes) Right now, as I write this, countless software companies are building new features into their products that will leverage ChatGPT,…

Gene MarksMay 9, 2023

Forbes

On CRM: Forget ChatGPT, This Is How AutoGPT Will Soon Disrupt Your CRM System

(This column originally appeared in Forbes) While the mainstream public has been obsessed with ChatGPT, the conversational AI chatbot that’s been popular for making recipes,…

Gene MarksApril 19, 2023

Forbes

This Week In Small Business Tech: This Is The Best Laptop Under $500

(This column originally appeared in Forbes) Here are five things in tech that happened this week and how they affect your business. Did you miss…

Gene MarksApril 9, 2023

Forbes

The Top Password Managers…And Other Technology News Impacting Your Business This Week

(This column originally appeared in Forbes) Here are five things in tech that happened this week and how they affect your business. Did you miss…

Gene MarksMarch 26, 2023