customers Archives - GeneMarksTech.com

Forbes

For Restaurants, Slang AI Is A Great Example Of An AI Platform Using Voice Recognition For ROI

(This column originally appeared in Forbes) As we head into a new year, many business owners are still wondering if AI actually has real value for…

Gene MarksOctober 2, 2025

Guardian

Chevrolet dealership’s The Office-inspired TikTok series goes viral

(This column originally appeared in The Guardian) A mysterious person leaving miniature ducks around the office. An employee who eats the food at a potluck lunch…

Gene MarksAugust 4, 2024

Forbes

LinkedIn Tops The Charts For The Platform With The Most Brand Phishing…And Other Small Business Tech This Week

Here are five things in technology that happened this past week and how they affect your business. Did you miss them? 1-LinkedIn becomes #1 in…

Gene MarksApril 24, 2022

Forbes

On CRM: “User Friendly” And This One Other Thing Are The Two Most Important Requirements For A Small Business CRM

This article originally appeared in Forbes) A press release from a CRM company called Evergent caught my eye this week. The company announced the release…

Gene MarksApril 22, 2022

Forbes

Apple’s New Macs Promise “Screaming” Performance…And Other Small Business Tech News

(This post originally appeared on Forbes) Here are five things in technology that happened this past week and how they affect your business. Did you

Gene MarksJuly 5, 2020

Forbes

On CRM: Salesforce, Zoho And Others Step Up To Fight Coronovirus With These CRM Tools

(This post originally appeared on Forbes) One man’s poison is another man’s medicine. Necessity is the mother of invention. You’ve heard this and it’s

Gene MarksApril 2, 2020

Forbes

Alexa, Order Me A Pizza!…And Other Small Business Tech News

(This post originally appeared on Forbes) Here are five things in technology that happened this past week and how they affect your business. Did you…

Gene MarksFebruary 18, 2020

Forbes

On CRM: ActiveCampaign Raises $100M Because E-Mails Are More Important Than Ever

(This post originally appeared on Forbes) There was once a time when people were saying that e-mails were soon to be "dead" and that texts,…

Gene MarksFebruary 7, 2020

Forbes

On CRM: Why Is A CRM Marketplace So Important? Ask Zendesk.

(This post originally appeared on Forbes) When I speak to people who are looking for a new customer relationship management system

Gene MarksJanuary 24, 2020

Forbes

On CRM: Why Are So Many CRM Users Dissatisfied With Artificial Intelligence?

(This post originally appeared on Forbes) We've been hearing a lot about artificial intelligence - AI - particularly when it comes to customer

Gene MarksDecember 9, 2019