crm Archives - Page 5 of 12 - GeneMarksTech.com

Forbes

On CRM: Welcome To The Cloud, Where Microsoft And Others Can Raise Their Prices At Will

(This article originally appeared in Forbes) When people discuss their concerns about the cloud it always seems that security leads the list. But to me,…

Gene MarksDecember 30, 2021

Forbes

On CRM: Will Amazon Buy HubSpot? Let’s Hope Not.

(This article originally appeared in Forbes) Earlier this month there were rumors circulating that Amazon has been considering the acquisition of customer relationship management and…

Gene MarksDecember 9, 2021

Forbes

On CRM: Chatbots Are Becoming A $10 Billion Market

(This article originally appeared in Forbes) My dog died a few years ago. She was only about 7 years old and had a lot of…

Gene MarksDecember 1, 2021

Forbes

On CRM: Employees Aren’t Coming Back To Work. Employers Are Replacing Them With CRM Systems.

(This article originally appeared in Forbes) Are you a salesperson, a customer service rep or a marketing professional? Are you still not coming back to…

Gene MarksNovember 18, 2021

Forbes

On CRM: The Hype About Data-Driven Decision-Making Is Not Being Matched By Reality

(This article originally appeared in Forbes) “Clearly, for too many companies, the hype about data-driven decision-making is not being matched by reality.” Those are the…

Gene MarksNovember 4, 2021

Forbes

On CRM: Why Is Microsoft Ignoring Small Business CRM?

(This article originally appeared in Forbes) Remember the Outlook Business Contact Manager? That was Microsoft’s attempt at introducing customer relationship management via contact management to…

Gene MarksOctober 20, 2021

Forbes

On CRM: Why A “Low Code” CRM Could Be A Game Changer For Smaller Companies

(This article originally appeared in Forbes) If you’re a very small company — maybe less than ten or twenty people — it’s likely that you…

Gene MarksOctober 6, 2021

Forbes

On CRM: How Intuit’s Purchase Of Mailchimp Will Kill Your Monthly Newsletter

(This story originally appeared in Forbes) Yeah, you’ve got a few good tips in there and probably a “call to action” for recipients to click…

Gene MarksSeptember 22, 2021

Forbes

On CRM: How SugarCRM’s Sentiment Analysis Will Ultimately Kill Surveys

(This article originally appeared on Forbes) When a survey is sent to you, do you normally complete it? I admit I rarely do. I know…

Gene MarksAugust 24, 2021

Forbes

On CRM: Why Can’t I Generate A Simple Report Just By Asking For It?

(This article originally appeared on Forbes) I was having a conversation with a friend the other day about analytics. He works for a healthcare analytics

Gene MarksAugust 12, 2021