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Forbes

On CRM: The Hype About Data-Driven Decision-Making Is Not Being Matched By Reality

(This article originally appeared in Forbes) “Clearly, for too many companies, the hype about data-driven decision-making is not being matched by reality.” Those are the…

Gene MarksNovember 4, 2021

Forbes

On CRM: When It Comes To CRM’s Core Problem, Marissa Mayer’s New Venture Nails It

(This post originally appeared on Forbes) Former Yahoo CEO Marissa Mayer has a new company called Sunshine

Gene MarksDecember 22, 2020

Forbes

On CRM: Salesforce Has Finally Fixed Your CRM User Adoption Problem

(This post originally appeared on Forbes) We sell a very good, on-premise customer relationship management software

Gene MarksOctober 20, 2020

Forbes

On CRM: Pipedrive Makes 400 Million Leads Available, Because It’s All About The Data

(This post originally appeared on Forbes) In the end, and regardless of what all the vendors of customer relationship management

Gene MarksOctober 6, 2020

Forbes

On CRM: How To Save A Failed Salesforce Implementation

(This post originally appeared on Forbes) Over the years my firm has been asked to resurrect many failed customer relationship management

Gene MarksJune 15, 2020

Forbes

On CRM: Salesforce, Zoho And Others Step Up To Fight Coronovirus With These CRM Tools

(This post originally appeared on Forbes) One man’s poison is another man’s medicine. Necessity is the mother of invention. You’ve heard this and it’s

Gene MarksApril 2, 2020

Forbes

How Nice! Ransomware Makers Say They Won’t Target Hospitals…And Other COVID-19 Small Business Tech News

(This post originally appeared on Forbes) Here are five things in technology that happened this past week and how they affect your business. Did you

Gene MarksApril 1, 2020

Forbes

On CRM: How Companies Are Leveraging Their CRM Systems To Help Navigate Through COVID-19

(This post originally appeared on Forbes) Of course the COVID-19 disease is serious and of course smart companies are taking all the necessary steps to

Gene MarksMarch 22, 2020

Forbes

On CRM: Is Microsoft Too Late To Retail?

(This post originally appeared on Forbes) When you think of retail technology a few well-known names come to mind: Amazon. Shopify. PayPal. Square. But what about…

Gene MarksOctober 2, 2019

Forbes

Apple’s Next Mac Update Could Kill Some Of Your Apps…And Other Small Business Tech News This Week

(This post originally appeared on Forbes) Here are five things in technology that happened this past week and how they affect

Gene MarksSeptember 29, 2019