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Forbes

On CRM: How To Save A Failed Salesforce Implementation

(This post originally appeared on Forbes) Over the years my firm has been asked to resurrect many failed customer relationship management

Gene MarksJune 15, 2020

Forbes

On CRM: Salesforce, Zoho And Others Step Up To Fight Coronovirus With These CRM Tools

(This post originally appeared on Forbes) One man’s poison is another man’s medicine. Necessity is the mother of invention. You’ve heard this and it’s

Gene MarksApril 2, 2020

Forbes

How Nice! Ransomware Makers Say They Won’t Target Hospitals…And Other COVID-19 Small Business Tech News

(This post originally appeared on Forbes) Here are five things in technology that happened this past week and how they affect your business. Did you

Gene MarksApril 1, 2020

Forbes

On CRM: How Companies Are Leveraging Their CRM Systems To Help Navigate Through COVID-19

(This post originally appeared on Forbes) Of course the COVID-19 disease is serious and of course smart companies are taking all the necessary steps to

Gene MarksMarch 22, 2020

Forbes

On CRM: Is Microsoft Too Late To Retail?

(This post originally appeared on Forbes) When you think of retail technology a few well-known names come to mind: Amazon. Shopify. PayPal. Square. But what about…

Gene MarksOctober 2, 2019

Forbes

Apple’s Next Mac Update Could Kill Some Of Your Apps…And Other Small Business Tech News This Week

(This post originally appeared on Forbes) Here are five things in technology that happened this past week and how they affect

Gene MarksSeptember 29, 2019

Forbes

On CRM: E-Mail Remains One Of The Most Popular Forms Of Business Marketing, According To Multiple Studies

(This post originally appeared on Forbes) One of my pet peeves is when I ask a company what their CRM application is and they

Gene MarksSeptember 4, 2019

Forbes

Yelp’s New Ad Products Can Increase Engagement “38 Percent”…And Other Small Business Tech News This Week

(This post originally appeared on Forbes) Here are five things in technology that happened this past week and how they affect

Gene MarksAugust 4, 2019

Forbes

Etsy Is Pushing Its Merchants To Adopt Free Shipping…And Other Small Business Tech News This Week

(This post originally appeared on Forbes) Here are five things in technology that happened this past week and how they affect your business.

Gene MarksJuly 14, 2019

Forbes

On CRM: Microsoft Deepens Its Dip Into LinkedIn’s Data…But Unfortunately Not Enough

(This post originally appeared on Forbes) During its recent Business Applications Summit in Atlanta, Microsoft executives announced a bunch of new

Gene MarksJune 26, 2019