(This column originally appeared in Forbes) According to a survey recently released from Cox Communications (a client of my firm), two-thirds of small business owners invested in…
Gene MarksJune 4, 2024
(This column originally appeared in Forbes) There's a lot of AI-hype going around and a countless number of products that are promising to change…
Gene MarksDecember 4, 2023
(This column originally appeared in Forbes) Recently, one of the providers of a CRM platform that we sell issued an update to their terms of…
Gene MarksMarch 24, 2022
(This article originally appeared in Forbes) “Clearly, for too many companies, the hype about data-driven decision-making is not being matched by reality.” Those are the…
Gene MarksNovember 4, 2021
(This post originally appeared on Forbes) Former Yahoo CEO Marissa Mayer has a new company called Sunshine (more…)
Gene MarksDecember 22, 2020
(This post originally appeared on Forbes) We sell a very good, on-premise customer relationship management software (more…)
Gene MarksOctober 20, 2020
(This post originally appeared on Forbes) In the end, and regardless of what all the vendors of customer relationship management (more…)
Gene MarksOctober 6, 2020
(This post originally appeared on Forbes) Over the years my firm has been asked to resurrect many failed customer relationship management (more…)
Gene MarksJune 15, 2020
(This post originally appeared on Forbes) One man’s poison is another man’s medicine. Necessity is the mother of invention. You’ve heard this and it’s (more…)
Gene MarksApril 2, 2020